Shopping Security
Shop with clear information about payment, shipping, returns, privacy, and customer support.
Secure Payments
All transactions at checkout are secure and encrypted. ICEOMG accepts PayPal and major credit or debit cards, including American Express, Mastercard, Visa, JCB, Discover, and Diners Club.
Available payment options are shown at checkout and may vary by location or order.
Shipping Information
USPS shipping and any available free-shipping option are shown during checkout before payment. Shipping availability may depend on the delivery address and order.
Eligible 30-Day Returns
Eligible return or exchange requests may be submitted within 30 days after an order is received. Item-condition requirements, exclusions, return-shipping responsibilities, and refund fees may apply.
Please review the complete policy and contact us before sending an item back.
Privacy
ICEOMG uses customer information to process orders, provide support, and operate the services described in our Privacy Policy.
Customer Support
Need help with a product or order? Email service@iceomg.com. Please include your order number when contacting us about an existing order.
You can also follow @iceomgjewelry on Instagram.
